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Eastpoint’s Training Session

To further improve the Eastpoint customer experience, Richard Lock, owner of speakingandpresenting.com, was at the Eastpoint HQ on Friday 6th November to help all staff to ensure that the best experience is given to anyone that comes into contact with Eastpoint across all touch points. With many excellent activities such as communicating a message with no sound and reading people’s body language, it highlighted the importance of making sure all customers are treated with respect. Excellent participation from all the staff made the day a cracker. A fantastic day of training – thank you Richard!

Richard Lock - Training